We've created a short video to show you how to add funds to pay your telephone bill.

To log in to your account go to https://sbc2.heliatel.ca/account.php

This email address is being protected from spambots. You need JavaScript enabled to view it. for a free Pay-as-you-go test account with $10 CAD credit.

Configuring a Generic SIP trunk on 3CX Phone System is simple and easy. There is a few items that are required including:

  • Registar Server Address
  • SIP Username
  • SIP Password>
  • Concurrent Calls
  • Primary Phone Number

I'll show you how to configure a SIP trunk in 3CX using the information we provide at HeliaTel.

Configure your "Outbound Rule"

In order to place phone calls out of 3CX Phone System, an outbound rule(s) must be created. We recommend at least 3 outbound routes are create. These routes are:

  • Standard 10 digit local numbers (a prepend a 1)
  • Standard 11 digit long distance
  • 911 Emergency phone number
Configuring a Outbound Route in 3CX Phone System

Delivering more than a dial tone! Helia Voice is a 100% Canadian owned telecommunications provider. Our job is to use our years of VoIP experience to get you up and running with SIP trunking / digital voice services quickly and painlessly.

Already have an account? Manage your account here.

Check out our Services and Rates, review our Terms of Service and Sign Up for an account! Once you have done this you can get started connecting your, 3CX Phone System, Digital IP desk phone , softphone, PBX or SIP client to our service.

Got questions? We are here! Drop us a line at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will help you promptly and efficiently.

Get Started Today!

  1. Sign up. We will verify your details and activate your account, and send you an email when this is completed.
  2. Add Funds. Our client area makes this easy, with a wide variety of common payment methods available.
  3. make a Phone Trunk SIP account and start calling! You can use any soft-phone client or mobile app.

There are many other ways you can use our services, and we look forward to you exploring all of them. This email address is being protected from spambots. You need JavaScript enabled to view it. if there is anything we can help with. We are responsive, fast, helpful and friendly!

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